IWeb is targeted to external users, home based call center employees or casual/occasional users. A user can access iWeb using a regular Web browser via the Internet. There is no software to install but it can provide (depending on your business and security requirements) all the full portfolio of ICAS capabilities with the single exception of the paperless ticketing function.
iWeb is an excellent tool for CLEC access. iWeb provides a Local Exchange Carrier (LEC) with an exceptional parity access to trouble administration capabilities while maintaining the integrity of internal trouble administration processes and system security. |
